At Hanvika group of Company, we strive to provide high-quality training services to our students. However, we understand that there may be circumstances where a refund is requested. This Refund Policy outlines the conditions under which refunds are granted for our online training courses.
Refund Eligibility
Refunds will only be considered under the following conditions:
- If a refund request is made "" within 15 days"" of the course start date, a ""25% cancellation fee""will be deducted from the total course fee. The remaining 75% will be refunded to the student.
- Refund requests made ""after 15 days"" of the course start date will ""not be eligible for any refunds""under any circumstances.
Performance-Based Requests
- At the end of the course, if a student feels that they have not performed well or struggles to understand the training material, they will ""not be eligible for a refund""or any chargeback for the course.
It is the responsibility of the student to actively engage with the course material, participate in discussions, and seek help from the instructor when needed to clarify any concepts.
Refund Request Process
To request a refund, the student must:
- Submit a written request to the Hanvika group of Company support team at
- Include relevant details such as the course name, start date, and the reason for the refund request.
- Ensure the request is made within the stipulated timelines to qualify for the refund.
Processing Time
Refund requests will be processed within [Insert Time Frame, e.g., 14 business days] after the request is received. Refunds will be issued using the same payment method used for the original transaction.
Non-Refundable Fees
Certain fees may be non-refundable, including but not limited to:
- Administrative fees,
- Course materials, and
- Any add-on services that may have been purchased.
Changes to the Refund Policy
Hanvika group of Company reserves the right to modify or amend this Refund Policy at any time. Any changes will be communicated to students through email or posted on our website.
Agreement to Terms
By enrolling in any course at Hanvika group of Company, students acknowledge that they have read, understood, and agree to abide by this Refund Policy.
For any questions or further clarifications regarding our Refund Policy, please contact us at
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